Privacy Policy

Privacy Policy


Preservation of your privacy is important to us.

We do not collect data of a sensitive nature as defined in the Data Protection Act 1998 (UK). If any such data is inadvertently collected it will be removed from our records as soon as possible.

Cookies may be used to help us improve the service we provide. Information gathered by cookies will only be used to assist the purposes set out in this privacy policy. Cookies are computer programs designed to collect data from visitors to a website.

It is not our policy, under normal circumstances, to share any details with third parties.

Use of Email

Communications in connection with this service may be sent by e-mail. For ease of use and compatibility communications will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. If you do not want us to use it to contact you please let us know.

Computer Viruses

All documents which can be downloaded from our site (eg price lists and order forms) are scanned for viruses before being put onto the site. We do our best to keep our anti-virus software up-to-date and scan all attachments etc. We cannot accept responsibility for damage arising from computer viruses or similar effects. It is the responsibility of the user to check for and protect against any viruses which may be undetected.

Disclaimer


Whilst we endeavor to ensure that the information contained on this site is true and accurate, we cannot give any warranty to that effect. We do not in any circumstances accept responsibility for errors or omissions or for any action or decisions based on the information. We cannot be responsible for the consequences of reliance on that information. Any information of an advisory nature is general only and cannot be regarded as applicable to a specific case. Specific queries should be addressed to your professional advisers. This disclaimer is not intended to affect your statutory rights.  In particular, please note that we cannot accept any responsibility for the contents of materials viewable from this site which are not provided or maintained by us. These materials may be provided by (but are not limited to) links, frames and portals, and may be in the form of reports or briefings.

If you require any additional information please call our head office on 0845 271 2835.  We will be happy to help.

Customer Services


If you experience problems with any of our products then please contact us using one of the following methods.
By Email: info@petrange.co.uk

By Telephone: 0845 271 2835

By Fax: 0845 271 2875

By Mail:

The Animate Company Ltd
Unit 4, Commercial Mills
Oldham Road
Ripponden
West Yorkshire
HX6 4EH
UK


You can call during our normal office hours between 9am and 5pm Monday to Friday We will endeavor to respond to all inquiries within 48hrs.